Compliance
We treat athletes and members with kid gloves. We protect their information with an iron fist.
Managing insurance claims involves lots of personal information. At NAHGA, we are vigilant about protecting it. From employee training in HIPAA compliance, fraud protection and cyber security to internal systems designed to enforce best practices and monitor performance, we make the protection of personal information an absolute priority. And it shows in the results of numerous regulatory and other audits we undergo on a regular basis.
Features of our compliance and information protection program include:
HIPAA COMPLIANT
In accordance with HIPAA, all NAHGA employees and vendors are committed to preserve the integrity and the confidentiality of individually identifiable health information (IIHI) pertaining to every health plan member or client.
In accordance with HIPAA, all NAHGA employees and vendors are committed to preserve the integrity and the confidentiality of individually identifiable health information (IIHI) pertaining to every health plan member or client.
SOC1 AUDITED
NAHGA continues to receive Unqualified SOC1 Audits. This means that NAHGA passes every test the Independent Auditors review each year.
NAHGA continues to receive Unqualified SOC1 Audits. This means that NAHGA passes every test the Independent Auditors review each year.
PHYSICAL & CYBER SECURITY
The SOC1 Auditors review NAHGA’s physical and cyber security controls as part of the annual SOC1 examination. We take pride in our security measures because the security and protection of the information provided to NAHGA is critical to our business.
The SOC1 Auditors review NAHGA’s physical and cyber security controls as part of the annual SOC1 examination. We take pride in our security measures because the security and protection of the information provided to NAHGA is critical to our business.
DISASTER RECOVERY PLAN
NAHGA can operate from multiple offices to ensure we will be back up and running quickly if a disaster strikes one location. Our networks and support systems are managed by qualified vendors who can ensure system and data back-ups are available if needed
NAHGA can operate from multiple offices to ensure we will be back up and running quickly if a disaster strikes one location. Our networks and support systems are managed by qualified vendors who can ensure system and data back-ups are available if needed
ANTIFRAUD CERTIFIED
We take fraud very seriously. As a result, we conduct internal audits on every claim processed via a data traction tool that is designed to protect against fraud. Additionally, all staff members are required to take anti-fraud training that meets the requirements of various insurance companies and state insurance regulators.
We take fraud very seriously. As a result, we conduct internal audits on every claim processed via a data traction tool that is designed to protect against fraud. Additionally, all staff members are required to take anti-fraud training that meets the requirements of various insurance companies and state insurance regulators.
NOTICES FOR RESIDENTS BY STATE
We will post notices here that apply to residents of different states. Click on the links below for more detail about each notice.
Notice for Indiana Residents (PDF)
We will post notices here that apply to residents of different states. Click on the links below for more detail about each notice.
Notice for Indiana Residents (PDF)